Privacy Policy
At Tidal (the “Store”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data we gather from customers and visitors to our website.
By using our website and purchasing products from Tidal, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide and improve our service to you:
- Personal Identification Information: When you visit our website, make a purchase, or interact with us, we may collect personal data such as:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (processed securely through our third-party payment provider)
- Non-Personal Identification Information: We may also collect non-identifiable information such as:
- IP address
- Browser type
- Device information
- Pages viewed on our site
- Time spent on our site
- Referring/exit pages
- Cookies and Tracking Technologies: We use cookies to track activity on our site and improve user experience. Cookies are small files stored on your device that help us remember preferences, session data, and optimize our services.
2. How We Use Your Information
The information we collect from you is used for various purposes, including:
- To process transactions and fulfill orders.
- To improve and personalize your shopping experience.
- To communicate with you regarding orders, inquiries, promotions, and updates.
- To prevent fraud and ensure the security of our website.
- To analyze user behavior to improve our product offerings and website features.
- To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We implement a variety of security measures to ensure the safety of your personal information when you place an order or access your personal details. These measures include:
- Use of secure servers (SSL encryption) for transmitting sensitive data.
- Payment processing through secure third-party gateways (e.g., Shopify Payments, PayPal).
- Regular monitoring of our systems for potential vulnerabilities and attacks.
While we strive to protect your data, please note that no method of electronic storage or transmission over the internet is 100% secure.
4. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. However, we may share your information in the following cases:
- Service Providers: We may share your data with third-party service providers who assist us in operating our store, processing payments, delivering orders, and other necessary functions.
- Legal Requirements: We may disclose your information to comply with legal obligations or protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.
5. Your Rights And Choices
You have several rights regarding your personal data:
- Access and Correction: You can request to access or correct your personal data stored by us.
- Data Deletion: You may request the deletion of your personal information, subject to certain legal restrictions.
- Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by clicking the unsubscribe link in any email we send you, or by contacting us directly.
- Cookies: You can manage cookie settings through your browser, though disabling cookies may affect your experience on our site.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by Tidal. This Privacy Policy applies only to our site, and we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Tidal does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to delete such information.
8. Changes To This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. The changes will take effect immediately upon posting. Please review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: tohafhaenterprise@gmail.com
- Address: Tohafha, A-102, 1st Floor, Sunflower Building, ITT Bhatti, next to Atlanta Ind. Est., Goregaon East, Mumbai-400 063.
- By using our website, you consent to our privacy practices as outlined in this Privacy Policy. Thank you for choosing Tidal!