PRIVACY POLICY
Last updated: May 2026
At Club Tidal, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.
INFORMATION WE COLLECT
When you place an order or create an account, we collect:
- Your name, email address, phone number and delivery address
- Payment information (processed securely — we do not store card details)
- Order history and preferences
- Device and browsing information when you visit our website
HOW WE USE YOUR INFORMATION
We use your information to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Respond to your queries and customer service requests
- Send promotional emails and offers (you can unsubscribe at any time)
- Improve our website and product offerings
SHARING YOUR INFORMATION
We do not sell or rent your personal information to third parties. We may share your information with:
- Delivery partners and courier services to fulfil your orders
- Payment processors to complete transactions securely
- Service providers who help us operate our website
We only share information that is necessary to provide our services.
COOKIES
Our website uses cookies to improve your browsing experience, remember your preferences, and analyse website traffic. You can disable cookies in your browser settings, though this may affect some website functionality.
DATA SECURITY
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. All payment transactions are encrypted using SSL technology.
YOUR RIGHTS
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at tohafhaenterprise@gmail.com
CONTACT US
If you have any questions about this Privacy Policy, please contact us:
Email: tohafhaenterprise@gmail.com
Phone: +91 9820591021
Address: A-102, 1st Floor, Sunflower Bldg, Goregaon East, Mumbai – 400063
Club Tidal reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.